“The location was central and the property was spacious but the listing on Sykes Cottages said two double bedrooms, one being kingsize, and one twin, but we found two twins and a very small double.”
There was mention once we got there in the paperwork that the large twin could have been a double on request prior to arrival, but we didn't know we had to request it, so were disappointed to find we weren't able to use it, as there was no bedding in the property to be able to zip it together and use it as a double - the only extra bedding were duvets, blankets and pillows without sheets or pillow cases. No double bottom sheets.
The toilet downstairs was unusable for all but one of our four party due to it being so small and no leg room between the toilet and wash basin - as really it was an understairs closet. The air vent in there was extremely loud. Although the owner did quickly respond to this by informing me how to switch it off if required and an electrician did come to replace them - that made minimal difference in the confined space, but upstairs in the bathroom the rattle and squeak was reduced.
This was a sort of 'no-frills' cottage, we had to buy things like table salt and also products for the dishwasher, like salt and rinse clean as the dishwasher had the lights for this on and there was nothing available. We did not use the washing machine, because there was no way to dry our clothes: no dryer, no drying rack and no garden.
It smelt liked a rented disued property and there were always flies in the house, usually around 6 or more all the time.
Parking was also difficult as mostly unavailable anywhere close to the house.
Unfortunately for us, this would not be a property we would return to, although it was convenient to the town and to the motorway and spacious with brilliant wifi.
Thank you for this comprehensive feedback and we're sorry to hear that you encountered some issues during your stay at Rojoy. The owner did respond as soon as possible to the problem with the air vent and would also have asked his housekeeper to make up the bed as requested if this had been mentioned at the time. The owner does pay for parking for guests to help alleviate any problems. We apologise for the lack of some consumables and this will be addressed so thank you for bringing this to our attention. Best wishes Hideaway Cottages
Property Owner
