“Very enjoyable break in Weymouth staying at Footprint and to be clear from the start, we were happy enough with the property, but there are a few things for anyone proposing to book, as well as the Letting Agents (Dream Cottages) to bear in mind, we think.”
Firstly, the booking in time of 4.00 pm is very late in the day in our opinion, we contacted Dream Cottages to ask if it could be any earlier to be told No, as they couldn't say when the Cleaners would be finished and they needed the parking space...fair enough, but I then asked if we could be updated and advised via text when it would be available, only to be told that the Cleaner's don't contact anyone booking...again fair enough, so I asked if they would be able to contact Dream Cottages and then they, in turn, could contact us, but this was apparently not an option. Note to Dream Cottages, how about a bit more communication with those booking to update booking in times, seeing as booking in time is so late in the day? To add insult to injury, other families who were staying at adjacent properties managed by Dream Cottages simply turned up early and were allowed into their cottages as the Cleaner was finished by much earlier in the afternoon it transpired! Secondly, there was a lovely little Welcome pack of milk, tea, coffee, biscuits, jam and chocolate, lovely touch...but , there are absolutely no cleaning products in any of the Bathrooms and WC in the property at all. Never experienced a lack of such simple hygiene requirements in any other property we have booked. Come on Dream Cottages, sort that out immediately! Then there is the parking, it is brilliant to have parking attached to a property which is so close to Weymouth harbour, but be advised, it is a very, very tight space indeed. The people parked next to us had a large 4x4 and did struggle at times, fortunately our car is only medium sized, however, it was still a delicate bit of parking along with a very tight squeeze to get out of the car door against a wall, and I am certainly not oversize, shall I say. The property itself is very good, excellent smart tv, a good sized kitchen with everything you would need on holiday, but there is a complete absence of information concerning local attractions so do your own research, plus the second Bedroom would certainly not be suitable for 2 adults, and finally, the shower in the En-Suite is one of smallest I've ever experienced, although on the plus side, the pressure was brilliant. This is probably the lengthiest review I've ever done for a holiday rental, but, we felt that the enigmas of Footprint just had to be pointed out. We loved Weymouth and Dorset to bits by the way, it was our first visit and certainly won't be our last, but we'll probably find another property to stay at next time. One final ps, The Red Lion pub is a 10/10 for food and beer in our opinion