“We loved the property but abysmal experience with Sykes when I had an urgent concern with my booking - couldn’t find any number that worked to call, tried web chat which was ‘offline’, texted as per other option which took hours for anyone to reply, then no further replies after that.”
Was very stressful to feel you just couldn’t get in touch at all with Sykes. Eventually resolved issue myself. Appalling customer service, will not use Sykes again
Was very stressful to feel you just couldn’t get in touch at all with Sykes. Eventually resolved issue myself. Appalling customer service, will not use Sykes again
Thanks for your feedback - we are glad you enjoyed our property but sorry to hear about your experience with Sykes who are normally very good at responding. We will pass on your comments.
We hope despite this, to welcome you back at some point in the future
Property Owner