“The marketing images of the property do not demonstrate the poor wear and tear or cleanliness of the property.”
When we arrived to the property on the outset it looked lovely however this soon changed upon entering the property.
Whilst the property hadn’t been cleaned, the dirt and grime wasn’t just from one missed cleaning this had been built up over time from a lack of thorough cleaning. The internal walls, roller blinds, picture frames, windows, shower, outside table and chairs were filthy dirty with stains, dust, dirt cobwebs or dirty hand marks. The internal doors were pealing and some had chunks missing, curtain in living room had holes, sofa cushions and sofa had food stains, kitchen cupboards were worn and starting to peal at the bottom the outdoor furniture was dirty, rusty and covered in bird poo.
Thankfully, I had taken my own cleaning stuff, blankets to cover the sofas, pillow cases etc. We also had wonderful weather so we spent most of our time at the beach. Since returning home I raised the issue with the owner who apologised and assured me that she would put things right, so hopefully future customers don’t have same experience.